Batch Sender

What this feature does

Batch Sender helps you send identical or personalized campaign logic to multiple WhatsApp contacts in a controlled, automated way. It eliminates the need to manually copy-paste the same message over and over again.

It is best used for:

• 📣 First outreach: Introducing your product to cold leads
• 🔔 Follow-up reminders: Nudging pending deals
• ♻️ Reactivation campaigns: Waking up dormant customers
• 🎯 Segmented messaging: Sending targeted offers to VIPs

🎯 How targeting works

Batch Sender allows precision targeting so you never spam the wrong audience. You can target contacts by:

• Explicit selection: Hand-picking individual contacts
• Country Code: Filtering by geographic location
• Customer Type: Targeting tags like “Lead”, “VIP”, or “Closed”
• Lead Filters: Using dynamic segments from the Lead Manager

[!NOTE] Data Privacy This keeps your segmentation deeply tied to the data already stored and analyzed within the product, without needing to export to heavy CRM systems.

🔗 Why Templates Matter Here

Batch sending is much more reliable and professional when the message body is driven by a Message Template instead of a one-off draft typed on the fly.

Using templates in Batch Sender drastically reduces:

• ❌ Inconsistency in sales pitches
• ❌ Accidental wording or typo errors
• ❌ Operator overhead

graph LR
    A[Select Template] --> B[Apply Filters]
    B --> C{Variables Evaluated}
    C --> D[Queue Sent]
    D --> E[Status Tracked]

💡 Best Practice

Do not batch-send to your entire contact list at once. Narrow the audience first, especially when:

1. The message depends on customer type (e.g., Don’t send a “Welcome” pitch to an active client)
2. The message assumes a specific buying stage
3. The message references a previous quote or follow-up

[!IMPORTANT] WhatsApp Anti-Spam Always respect WhatsApp’s platform rules. Sending overly generic messages to thousands of contacts at once may increase block rates. High segmentation is the key to high conversion.